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Predicare, a Swedish company created in 2010, has developed the RETTS© (Rapid Emergency Triage and Treatment System) tool. This tool aims to quickly identify the care and treatment that the patient will need. Building on its leading position in the Scandinavian market, Predicare has succeeded in developing a scientifically validated tool at Sahlgrenska University Hospital in Sweden and then transformed the tool into a computerized solution to make it easier to use. RETTS© can be used both in hospital emergency departments and in ambulances. The decision tree allows a color code to be assigned to the patient, corresponding to the degree of urgency of care. Today, Predicare wants to equip even more hospitals and ambulances around the world.

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Context and Need

In 2003 in Sweden, health care workers needed a decision support system for emergency management. It appeared that triage is a complex activity that requires a lot of experience for the healthcare staff who have to deal with it.

As a caregiver, it is complicated to make the right decision that takes all parameters into consideration, i.e. both the patient's condition and the resources available at the nearest hospital.

Without an effective decision tree, patients who need to be managed quickly may not be managed early enough due to misdiagnosis or misjudgment by health care staff. As a result, there was a great need for guidelines to help caregivers make the best decision in what were always complex circumstances.

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Facts and Figures

Key Dates 
Financing Phases
Awards & Certifications 

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Team and Inner Circle

Mathias Myrén
Scientific Publications

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Digital Solution

Predicare is a startup founded in 2010 in Sweden. The founder of the company created the RETTS©  tool, first imagined in paper format before being digitized a few years later.

Predicare is now positioned as the market leader in Scandinavia in terms of patient triage. The objective is to facilitate patient management in hospitals by assigning a color code to the patient according to the degree of severity of his or her illness and therefore the urgency of treatment.

Over the last ten years, Predicare has saturated the Swedish market and conquered other Scandinavian markets, so it is not uncommon for healthcare professionals to refer to Predicare's tool as "the patient has been RETTSed", meaning that the triage has already been taken care of.

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Value Proposition

Early Customers
Advantages and Differenciators

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Business Development

Predicare's main customers are companies offering electronic patient record solutions. Hospitals pay Predicare to use the system.

In Sweden, the regions are responsible for hospital management. The business model is therefore as follows: the regional governments buy the annual Predicare license and make it available to hospitals.

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Use Case at a Glance

Taking care of children in an emergency requires special attention. The fundamental difference between child and adult care concerns the interpretation of vital signs, which requires special attention. Healthcare professionals trained to triage adult patients in the emergency department can therefore find themselves in complex situations when it comes to caring for children in emergency situations.

Some triage systems (e.g. the Manchester system - also built on the principle of color coding) are exclusively meant for adults and are therefore not suitable for pediatric emergencies. A 2017 study[1] conducted in three European emergency services and involving almost 290,000 patients showed that the system is suitable for adults, but much less so for children and the elderly, the most fragile patients who must be able to be treated quickly in the event of severe complications.

Based on this observation, Halland Hospitals in Sweden decided several years ago to explore the market to determine the best patient triage solution that would meet the hospital's overall needs.

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Redaction : Cynthia Slomian,

Scientific direction : Thierry Vermeeren

Reading committee : Karine Soulat

Layout and graphics : Véronique Toussaint, David Renquet