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In 2017, the French start-up Focus Santé launched its first product, Urgences Chrono. Several other closely related products and functionalities would follow, all aiming at resolving one of the most obvious and prevailing problems facing efficient health care: emergency departments’ overcrowding.

 

The company’s solution aims at optimizing the emergency care pathway, by providing a precise, holistic and real-time view of each emergency room occupancy rate, waiting times and, equally important, by giving highly useful – sometimes vital – information about other points of care available in the patient’s vicinity, which are able to take appropriate and immediate care actions.

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Context and Need

Lack of transparency and scarcity of realtime actionable information often further compound the problem of chronically overcrowded emergency units.

Patients are not the only ones to suffer ; healthcare services and professionals, such as general practitioners or mobile emergency units, are not able to determine which is the best alternative for choosing the best possible solution.

 

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Facts and Figures

Incubation at BIC Innov’up (Nîmes, South of France) - from March 2017, still ongoing (spring 2021) [the BIC incubator has been launched by a French regional chamber of commerce and industry]
Participation in the Numa Wesprint Acceleration Program (Montpellier, South of France) : October 2017 - February 2018
Member of the “Génération Startuppeuse” (women entrepreneur) club, created by Viviane de Beaufort (ESSEC Business School, Paris), since April 2018

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Team and Inner Circle

TEAM

INNER CIRCLE

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Digital Solution

Focus Santé solutions are meant for various user groups - patients, heads or staff of emergency units at hospital facilities, mobile emergency medical services, dispatching centers, senior care facilities…
They bring directly actionable information in order to inform and direct the patient to the most relevant care facility or service as well as to more smoothly manage patient flows and stays.

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Value Proposition

Focus Santé “Urgences Chrono” solutions aim at giving users a clear and accurate view on the ability of various healthcare facilities or professionals to handle emergency cases. Centralized, near realtime update information allows for less congested emergency units, removing traditional information hurdles between healthcare professions that have been used to siloed information.

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Business Development

Moving forward, Focus Santé intends to broaden the scope of healthcare professionals and target audiences likely to make use of its solutions. Various new functionalities (including AI) and information types will be added in the near future.

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Use Case at a Glance

The Bagnols-sur-Cèze hospital, in the south of France, was an early partner for Focus Santé and its Urgences Chrono solution which the hospital helped test, validate and enhance. This last process (adding new functionalities, improving existing ones) is still ongoing.

The Urgences Chrono solution appeared as an effective tool for improving the emergency department experience, its efficiency, as well as an opportunity to track and trace patient admissions, occupancy rate and patient flows.

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Redaction : Thierry Vermeeren

Scientific direction : Thierry Vermeeren

Reading committee : Karine Soulat, Thierry Vermeeren

Layout and graphics : Véronique Toussaint, David Renquet